Frequently Asked Questions

E-TRADE is an electronic trading service offered by Emirates NBD Capital KSA over the Internet to our valued customers in order to enable them to execute local shares, GCC, MENA , International market, monitor their investment portfolios and view market news and developments.

Shares of Saudi joint stock companies listed on the Saudi Market are tradable through the service.

It is an order to buy a specific number of shares of a given company traded on the market.

NO, there is no subscription fee.

The Emirates NBD Capital KSA charges the same commission rate applied to the market.

Prior to acceptance of an entered order, the System will match the order price to the designated current account balance. This measure aims to ensure that the order is fully executable without overdrawing the account. If the balance is insufficient, the System will return a message indicating that the available balance is inadequate to execute the order.

It is an order to sell a specific number of shares of a given company traded on the market.

The customer can select either of the following validity options:

• One trading day: the order is valid for one day only.
• Execute or cancel: the order will either be executed on the spot or cancelled.

According to instructions of CMA, service availability is restricted to Saudis and GCC states nationals.

• Open current account with Emirates NBD Capital KSA
• An investment valid I.D or passport
• E-mail address
• Post address code

Once Emirates NBD Capital KSA Financial Services computes the quantity to be traded, this is allocated to orders based on their priority:

• Market orders will have first priority of full execution.
• Orders priced on better terms than the market opening price (in-the-market) follow in full execution priority once all Market Orders have been executed.
• The remaining quantity is allocated to other orders priced (actual order price) at market opening price following a quantitative allocation method.

It is an un-priced order to trade a particular share instantly at best current market price.

Click on the "Action" Icon to view and amend order details, then enter your "Password" To authorize the amendment.

There are several options:

• Market order on arrival: the order is executed on the market offer price. In this case, the customer's account balance must be sufficient to cover the maximum share price appreciation rate i.e. A %. This is applicable to a bid only.
• Full execution: the order quantity must be executed in full.
• Minimum execution amount: the minimum quantity of an order must be executed.
• Minimum execution amount per deal: the minimum deal amount of an entered order quantity must be executed.

The trading times are the following:
Saturday-Wednesday, From 11:00 AM until 3:30 PM
Thursday-Friday, Market Closed
The Market is also closed on national holidays.

You need to fill out the Service Application Form and submit it to Emirates NBD Capital KSA branch. We will communicate necessary details to you through your email address.

If no order validity is fixed, the System will automatically enter it as a "One Trading Day" order.

Yes, you can fix the quantity to be executed using a special execution order. The Service supports fixation of special execution in the following manner:

• Full execution: the order quantity must be fully executed without splitting.
• 1st time minimum execution amount: this order enables the user to fix the order minimum quantity to be executed in the first deal. For the remaining quantity, the order becomes a just another normal order.
• Minimum execution amount: the order is executed in equal deals until the entire order quantity is executed.

Click on the (Cancel) mark beside the order number to view the 'cancellation confirmation screen'.

You cannot amend the company symbol, market or order type (bid/offer). For these cases, you need to cancel the order, enter details again and send it to the market.

In Riyadh there are ONE branches working and other two under construction, and one branch in Jeddah and one in khubar.

The Emirates NBD Capital KSA working hours is from 9:00 AM to 5:00 PM

For Saudis the ID Card , fill the form.
For GCC nationals filling up the forms and copy of passport.
And for Non-Saudis The Eqama, Copy of the passport & a letter from his company.

Yes you can through our website, if you have an account with Emirates NBD Capital KSA.

Only minutes from branch.

No but if you have portfolios in GCC market under your name only.

To have the features provided by Emirates NBD Capital KSA to our clients.